Technical Solutions

Technical Solutions

While many projects require strategic thinking and leadership, others require highly skilled technical expertise. BlueSky can provide highly skilled technical consultants with in-depth experience within a variety of programming languages including COBOL, CICS, RPG, MUMPS, and MS SQL programming. We can assist with conversion analysis and programming, interface analysis and programming, disaster recovery, database administration and development, as well as many other areas.

 

We Offer the Following Resources

Technical Project Management Consultants:

Highly skilled technical project management consultants that can assist with domain activity work coordination, operational technical project management, resource coordination and assignment of technical staff to support projects, issue management/QA for technical activities, periodic maintenance activity coordination and other areas.

Program Managers:

Senior resources and Super-programmers with extensive product and programming experience that can assume additional team lead responsibilities including detailed review of code, complex programming, and Tier III customization responsibilities.

Programmers and Analysts:

Skilled programmers and analysts capable of assisting with Tier II issue resolution, application build responsibilities and customizations.

  

We Deliver Technical Expertise within the Following Areas

Data Migration and Conversion 

We have extensive experience with highly successful conversion projects. Our skilled consultants can assist with your organizational migration in converting legacy EMR data into another data repository. We can provide senior migration expertise that can assist with new system conversion analysis and support, legacy data analysis and pre-conversion data cleansing, post-conversion error resolution, as well as other critical areas of need.

Integration

We can provide seasoned interface consultants with extensive healthcare interface development and support experience. Our skilled HL7 experts that have worked with a wide variety of interface engines. We can also provide technical project managers to coordinate interface development and testing and/or integration specialists to design and code interfaces.

 

 

Technical Support 

BlueSky can offer your organization highly skilled technical resources to support your mainframe systems and provide release management services. Our technical support teams can quickly assume ownership by shadowing your team to learn custom design and enhancements, your organization’s specific workflow, internal processes, and overall support expectations. BlueSky can then take full ownership of tickets through resolution with 24×7 help desk support services and a structured escalation and communication process that is tailored to your end users’ needs.

 

Technical Support Service Areas Include

  • Application monitoring and maintenance.
  • Break/fix and routine application patching.
  • Modifying application build to adhere to MU timelines and other regulatory requirements.
  • Testing, QA and overall management of upgrades, patches, releases and  customizations.
  • Report creation and modification.
  • Onsite delivery of new hire orientation End User training.

 

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