Does your organization have a need for high quality on-call support services that are tailored to specialized hospital groups including physicians, nurses and other clinical staff members? Learn how BlueSky can deliver cost-effective 24-7 on-call support solutions that are customized specifically for these types of clinical end users.
On-Call Concept
Provide high quality On-Call resource teams that can provide inexpensive 24-7 on-call support coverage for specific clinical end user groups (including Physicians, Nurses, etc.).
Resource pool would consist of high quality resources that have completed all essential screening and onboarding processes and would have access to all essential systems and education.
Resources would be billed at regular rates only when they are supporting customers and resolving issues; When these specialized resources are on ‘standby’, they would bill ‘standby’ rates which would reflect a significantly reduced cost.
Benefits
Cost-effective 24-7 coverage model focuses on specialized hospital groups (Nurses, Physicians, etc.).
Increased ability for customer satisfaction due to supporting critical areas (Provider Adoption, etc.).
Flexible on-call solutions geared toward optimizing support coverage during high volume periods.
Highly specialized, cross-functional support teams can better relate to specific end users while addressing both operational workflow issues and technical issues.
