Senior Program Manager/Super-programmers with extensive product and programming experience that can assume additional team lead responsibilities including report writing, programming and Tier III customization responsibilities; Prior RPG and Series® Code Support experience and extensive Series® product expertise.
Skilled programmers capable of assisting with Tier II issue resolution and customizations within Series®; Prior RPG and Series Code Support experience; mid-senior level Series® product expertise.
Support analysts skilled in User support (Tier I-II issues) within Series® including writing tickets and ticket ownership through resolution, break/fix & routine patching, system maintenance, report writing, coding support, etc.