Senior resources / Super-Programmers with extensive product and programming experience that can assume additional team lead responsibilities including: detailed review of code, complex programming, and Tier Ill customization responsibilities; Senior level COBOL & OCS programming expertise and extensive HealthQuest™ product expertise.

Programmers & Analysts

Skilled programmers capable of assisting with Tier II issue resolution and customizations within HealthQuest™ \COBOL & OCS programming expertise.

Help Desk Support Analyst

Support analysts skilled in User support (Tier HI issues) within HealthQuest™ (MediPac, CliniPac, Patient Management) including writing tickets and ticket ownership through resolution, break/fix &routine patching & system maintenance, etc.

HealthQuest™

• Patient Management
• Patient Accounting
• Accounts Receivable
• Medical Records

• Program Management
• Programming
• Business System Analysis
• Detailed Review of Code

• Help Desk & Technical Support
• Team Lead Responsibilities
• Tier III Customizations
• Revenue Cycle Expertise